Services for Students

Welcome

Upon your arrival at Union County College, you will discover a wide array of effective support services and programs that will help you to achieve your educational goals. A caring community of staff has your success as its central tenant and offers resources that include academic tutoring, honor societies, and career advising. We seek to help each one of you successfully manage the transition into college and maximize your potential.

Advising, Career, and Transfer (ACT) Services

“Teaching to Foster Informed Decision Making”

We strive to foster student success by both providing quality and timely resources to a diverse student body, and by linking your educational goals and objectives into your developmental growth process through the use of curricular and co-curricular activities.

Advising, Career, and Transfer Services has staff who are available to assist students in several areas: academic advising and crisis referral services.  Please visit the department’s website for additional information at owls.nest.ucc.edu/stuserv/advisingcareerandtransfer/pages/personal/counseling.aspx.

Academic Advising

Academic Advising is an academic advisement and career planning process in which students are taught decision-making skills to help them to succeed academically.

• Educational Planning
• Major Selection and Career Advisement
• Course Details
• Programs of Study Information
• Degree Audit
• Web Services
• Monitoring Academic Progress
• New Student Orientation
• Specialized Athletic Advising

Transfer Services

Students interested in transferring to other colleges can receive the following services:

• Computerized Information
• On-site Admission/Instant Decision Days
• Scholarship Information Available to Transfer Students
• Transfer Fairs
• Transfer Resources
• Transfer Workshops

Crisis Referral Services

A crisis is any circumstance that may lead to an unstable and dangerous situation affecting an individual or group’s physical or emotional well-being (e.g., accident, an argument, threat to harm self or others).  Please go to http://www.ucc/edu/studentservices/ACTservices/studentassistance for more detailed information if you or someone you know may be at risk.  If you are in crisis, please contact 911.  Should you observe any threat to physical injury/illness, emotional disturbance or violent confrontations on any Union County College campus, please notify Public Safety immediately.

Please go to http://www.ucc.edu/studentservices/ACTservices/studentassistance for current information regarding community agencies.

Advising, Career, and Transfer Services provides a variety of options for students seeking support for a range of personal challenges, so that students can do their best work and feel good about it.  Advising, Career, and Transfer Services offers referrals to local agencies, practitioner referrals for long-term therapy, information about psychotherapy, mental illness, coping, workshops, and groups.

Career Services

The Career Services Center is a comprehensive center for Union County workforce and economic development providing career, internship, and employment services to students and residents of Union County.  The Center serves both Union County College students and community residents.  The Center is based on the first floor of the Kellogg Building, Room K119, on the Elizabeth Campus.  The Center provides services for:  Career envelopment, Career Advising and Coaching; Career Interest Testing; Resume Writing; Job Search; and Internships/Externships Search.

For additional information, please visit the Center’s website at http://www.ucc.edu/admissions/Career-Services-Center.

Career/Employment Services

Students can receive help with choosing a future career and/or with seeking employment prior to graduation.

• Resume and Cover Letter Assistance
• Career Workshops
• Career Interest Inventories
• Career Fairs
• Career Resources

Disability Services

In compliance with the New Jersey Law Against Discrimination (NJLAD), Section 503/504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act (ADA) of 1990, including the recent Amendments, accommodations are provided to address the special needs of students with documented disabilities.  Please visit the Disability website for additional information at www.ucc.edu/admissions/ACT/disabilityservices.

Union County College is committed to a total educational experience for students with disabilities.  Disability Services is designed to assist students with document disabilities.  The goals are to ensure that each Union County College student is provided equal access to the College’s academic programs, activities, and awards without discrimination on the basis of a disabling condition.  Students who have documented disabilities can receive help with the following:

• Academic Accommodations
• Academic Advisement and Registration Assistance
• Testing Accommodations
• Interpreters
• Referral to Community Resources
• Assistive Technologies
• Linkage to Para Transit Services providing transportation to and from the College

Academic Support

Libraries

The Union County College Libraries serve as the major learning resource of the College. Information Literacy is the major goal of the Library. All Library services are designed to help students develop the ability to locate, evaluate, and use information sources creating greater success in the classroom and empowering life-long learners.

Library holdings total more than 130,000 volumes, over 300 periodical subscriptions, and over 3,000 videos and DVDs. In addition, the Libraries subscription databases provide access to nearly 30,000 full-text journals, newspapers and reference sources via the Library’s web site. Nearly every database can be accessed remotely. The Library’s web site also includes virtual tours, instruction modules, library hours and policies, research guides and selected subject resources. All these resources can be accessed on campus or remotely.

The Kenneth Campbell MacKay Library on the Cranford Campus contains the major reference and research collections of the College. The libraries on the Elizabeth and Plainfield Campuses serve as the learning resource centers on those campuses with collections and services geared toward the specific programs offered at those campuses. Professional librarians are available for research assistance and information literacy instruction at all three campus libraries.

The MacKay Library is a four-story 50,000 sq. ft. facility. The building also houses the Cranford campus Academic Learning Center, and the Center for Visual Arts and Communications, which includes a Television Studio, Photography Laboratory and Studio, Graphic Arts Laboratory, Painting and Drawing Studio, classrooms and faculty offices. The third floor has 13 classrooms, an architecture laboratory along with meeting rooms. The MacKay Library has a 107 computer Information Commons and a 28 computer hands-on library instruction lab for information literacy instruction. In addition, the Library provides eight group study rooms, an archive of faculty publications and the Ely Stock Memorial Children’s collection. The Library also has comfortable seating and study tables for student use.

The Kellogg Library is located on the ground floor of the Kellogg building on the Elizabeth campus. The Kellogg Library has a 45 computer Information Commons, a 28 computer hands-on library instruction room, and quiet study rooms. The Kellogg collection is focused on the needs of ESL and Nursing students.

The Plainfield Campus Library is located on the lower level of the three-story building on that campus. The Plainfield collection focuses on ASL and Deaf Studies, ASL–English Interpreting, EMT, Paramedic, Physical Therapist Assistant, and Practical Nursing.

The Libraries on all campuses are connected through an online catalog and circulation system that indicates location and availability. Students have access to the total holdings of the College Libraries. Materials can be borrowed from or returned to any campus by intercampus delivery on one day notice. Interlibrary loan service is available for materials not owned by the Libraries. All libraries have complete wireless access. MacKay Library has a laptop lending program for students for in-library use only. Both MacKay and Plainfield libraries now lend iPads for in-library use.

All campus librarians provide Library Instruction which is carefully geared to specific course assignments. Instruction is designed to provide an overview of information resources and allows students the opportunity to work with a librarian to develop their research skills to achieve maximum academic success.

For more information see the
Union County College Library Website:
http://www.ucc.edu/about/library

Academic Learning Centers

The Academic Learning Centers (ALCs), with a sharp focus on student success and student engagement, provide free tutoring, active learning opportunities, and computer assisted instruction, as well as a strong sense of community to all Union County College students who are currently enrolled in credit bearing and/or developmental courses.  Students are encouraged to take advantage of the ALC’s services whenever they need assistance since there is no restriction regarding the number of times a student may come for academic support.  There is an Academic Learning Center conveniently located on each campus: in Cranford, on the first floor of the MacKay Library; in Elizabeth, on the third floor of the Lessner Building; and in Plainfield, on the lower level in the Library.

Tutoring is delivered primarily by peer tutors, recommended by their instructors, who have performed well in their course work and have demonstrated that they can convey their knowledge effectively to fellow students. Tutoring support is provided on a walk-in basis for most subjects based on tutor availability; no appointments are required. In addition, the ALCs offer online tutoring for selected courses through synchronous live chat and asynchronous environments via Smarthinking. Another important component of the ALC’s offerings on the Cranford and Elizabeth campuses is the Math Success Center (MSC). This is an area devoted to mathematics support where students can find tutoring for all levels of math from developmental math courses through advanced math levels.   The ALCs also offer workshops throughout each semester to help students enhance their skills; workshop topics include basic mathematics and basic English review for the Accuplacer exams; Canvas LMS training for students taking online and/or hybrid courses, and other areas essential to student success.

The ALCs have computer lab with access to Windows computers and printers; computer tutors are available to assist students with networked and web-based software used in mathematics, English-as-a-Second Language, and engineering courses, among others. In addition, students can use Microsoft’s Office Suite 2013; access Canvas, the College’s online course delivery system; and receive help with navigating Owl’s Nest, the College’s portal. and Web Services.

The ALCs provide employment opportunities for Union County College students. Peer tutors and computer lab assistants are hired from the student body if they meet the departmental requirements and have supporting faculty recommendations.

For further information or to check with any of the ALCs for hours of operations and tutoring schedules, visit http://www.ucc.edu/about/ALC, or find us in Owl’s Nest under Student Development.

Bookstore

The College Bookstore offers services on all three campuses. New and used textbooks, rentals, e-books and other instructional materials are available in the stores. There is also an array of Union County College clothing, gifts, and snacks.

Computing Resources

The Information Technology (IT) department provides technology leadership and innovative solution driven IT services to support Union County College goals and objectives through its knowledgeable and committed staff, while maintaining a secure and flexible IT infrastructure.  Our advanced framework delivers access to many resources throughout the College for both academic support and administrative office applications.  A high-speed fiber optic backbone interconnects the Cranford, Elizabeth, and Plainfield campuses.  Local Area Network (LAN) and wireless connections are provided to all users to enable access to internet and various web resources.  This connectivity ensures a high level of technology resources throughout the College.

The computer center, located at the Cranford Campus, is equipped with high-speed server technology to support the needs of students, faculty, and staff members. Microsoft Windows Server has been chosen as the primary server operating system due to its dominance in the academic and administrative application software industry.

Windows 7 is available at the desktop in all 70 computing labs, offices, libraries, and Academic Learning Centers throughout the College community. These labs are all equipped with Internet connectivity through the College’s Wide Area Network (WAN) infra-structure, and links to the New Jersey Higher Education Network (NJEDge). Specialty applications include multimedia and Web development, Computer Aided Drafting/Computer Aided Manufacturing (CAD/CAM), computer game design, and desktop publishing using industry standard tools.

Library applications include web-based databases such as Academic Search Premier, Lexis-Nexis, and Science Direct. The Library electronic card catalog is available from any computer with Internet access.

Each student is provided with access to web services through Owl’s Nest and a college e-mail account, which includes access to Microsoft Office 365 and personal cloud storage. This allows the student to communicate with others, including his/her instructor, electronically. With over 150 course related applications, as well as networked laser printers throughout the College, there is a seamless integration of  technology as a vital tool in the program of study.

The IT help desk is the central point of contact for the provision of all services offered by the office of Information Technology.  To maintain a consistent and standard response process to help desk calls, IT uses a help desk software coupled with tiered response procedures.  Our IT help desk provides email, telephone, and walk-in support for students, faculty, and staff for a wide variety of technology areas.  Issues such as account problems, password resets, network/wireless access, online and self-service applications, software and hardware and mobile device support can all be accommodated by the IT help desk.  The IT help desk may be reached at techsupport@ucc.edu or extension 7979 for the Cranford Campus, extension 3567 for the Plainfield campus, extension 2355 for the Kellogg building, and 2349 for the Lessner building.

We strive to provide excellent and reliable IT services to our students, faculty, and staff to support the success of the mission of Union County College.

Air Force/Army ROTC

Union County College, Rutgers - The State University of New Jersey, and Seton Hall University have an agreement permitting male and female students of Union County College to cross-enroll in the Air Force ROTC program. Qualified students may complete the first two years of the four-year program on a cross-enrollment basis and the final two years by attending an institution sponsoring Air Force ROTC. Students who successfully complete the four-year program earn commissions as second lieutenants. For further information, contact the Admissions Office of Rutgers - The State University of New Jersey or Seton Hall University.

Employer, Outside Agency, Organization or Scholarship Tuition Assistance Plans

• Prior to registration, students should have the specifics of their Employer, Outside Agency, Organization or Scholarship Tuition Assistance Plan reviewed by the Office of Student Accounts to insure that the plan meets College guidelines.
• Students are required to complete and sign a Statement of Responsibility for Financial Obligations at the Office of Student Accounts.
• Should the employer or other outside agency, organization or scholarship fail to pay in a timely fashion, the student will be responsible for the cost of attending Union County College.
• If the student’s bill continues to go unpaid, a hold will be placed on the student’s account preventing registration as well as the issuance of transcripts, Letters of Recommendation, and grade reports.

New Jersey National Guard Waivers

• The National Guard Waiver covers the cost of tuition only up to a maximum of 16 credits/hours per semester. Students are responsible for the payment of all other charges.
• The program requires that the student provide a Commanders Certificate of Eligibility from their unit’s authorized representative.
• Students desiring to utilize the National Guard Waiver are required to complete the application process for Financial Aid. (see the Financial Aid section for additional details.) Students who are eligible for aid must exhaust all such aid prior to utilizing a National Guard Waiver.
• Students must submit the appropriate forms at the time of registration including verification that they have completed the Financial Aid application process.

Registration Fee for International Students

A fee will be assessed to International students seeking to obtain an INS Form I-20 Certificate of Eligibility for Non-Immigrant (F1) Student Status from Union County College. This is a non-refundable registration fee but will be applied toward the first semester tuition upon successfully obtaining the INS Form I-20.

Senior Citizens Waiver

• New Jersey residents 65 years of age or older may enroll at Union County College without the payment of any tuition charges in regularly scheduled courses provided that classroom space is available.
• At the time of registration, senior citizens are responsible for paying senior citizen processing fee, and an annual parking fee, if a parking permit is purchased.
• Students may register on the last day of registration for the semester. Students who register prior to the designated date CAN NOT apply the Senior Citizens Waiver towards the cost of such courses.

Trade Act Program

• Attendance at Union County College under the Trade Act Program requires that the student present at time of registration a Letter of Introduction and Enrollment Agreement from the State of New Jersey Department of Labor.
• In addition, a completed contract (NAFTA-7 (R-9-96)) must be on file in the Union County College Finance Department.
• Students participating in this program may register at any time.

Unemployment Waivers

• The Unemployment Waiver covers tuition only. Students are responsible for payment of all other charges at time of registration.
• Students desiring to utilize the Unemployment Waiver are required to complete the application process for Financial Aid. (Contact the Financial Aid section for additional details.) Students who are eligible for aid must exhaust all such aid prior to utilizing an Unemployment Waiver.
• All students must submit the appropriate forms at the time of registration including verification that they have completed the Financial Aid application process.
• Students will be allowed to register on a space available basis on the last day of registration for the semester. Students who register prior to the designated date CAN NOT apply the Unemployment Waiver towards the cost of such courses.
• The waiver program is available to Union County residents. NJ residents who live outside of Union County may use the waiver only if their home county community college does not offer the courses they are taking. Documentation from the home college must be provided at time of registration.

Internal Revenue Service Form 1098-T

• For each calendar year, the College issues IRS Form 1098-T to qualified students. Forms are mailed to students by January 31 of the following year.
• The 1098-T contains information to assist students to determine if they qualify for educational tax credits or deductions. For details on these credits/deductions or how to use the amounts listed on your form, consult either a qualified tax preparer or the IRS website: www.irs.gov
• The information on the form complies with IRS regulations. Amounts are reported in the calendar year in which the transactions occurred, which is not necessarily the same as the year in which the courses were taken.

Volunteer Tuition Waiver Program (Chapter 145)

• This program covers the cost of Tuition only and is available for active members of a volunteer Fire Company or Rescue Squad and their dependent children and spouse. Individuals will receive a tuition credit, not to exceed a maximum amount over a four-year period per family.
• The student is responsible for the payment of all other costs at time of registration.
• The Volunteer Tuition Waiver Program requires that the student provide verification of service performed such as a completed Municipal Certification for Active Members of volunteer Fire Company, First Aid or Rescue Squad.
• Students desiring to utilize the Chapter 145 Waiver shall complete the appropriate Financial Aid application process (see the Financial Aid section for additional details) and, if eligible, such aid must be exhausted before applying the Chapter 145 waiver.
• Students will be allowed to register for classes on a space available basis on the last day of registration for the semester.
• Students who register for courses prior to the designated date CAN NOT apply the Chapter 145 waiver towards the cost of such courses.

Workforce NJ Development Program

• Students utilizing this program should plan on registering well in advance of the start of the semester to insure that their contract is in place.
• Students must have the appropriate forms and a fully executed contract at time of registration.
• Students should be aware of program limitations as some costs might not be covered..

Public Safety

The Public Safety Department has the following responsibilities:

1. Protect the lives and safety of all individuals within the College property.
2. Safeguard College and personal property from theft, damage, vandalism, or misuse.
3. Prevent and control crime on campus.
4. Investigate crime on campus, apprehending offenders when possible and recovering stolen property.
5. Preserve peace and resolve conflicts on campus.
6. Provide an immediate response to emergencies and to all persons requiring aid on campus.
7. Enforce College policies, rules, and procedures.
8. Advance cooperative relationships within the College community and contribute to its public relations program.

Illness or injuries due to accidents, which are incurred on-campus, or during a College-connected activity are to be reported immediately to the Public Safety Office on the campus where they occur. If it is not possible to make an immediate report, one should be made before 48 hours have elapsed.

Safety on Campus

All students are urged not to linger in lightly-traveled areas of the buildings or campus grounds after regular closing hours. If you must complete assignments in remote areas where the campus is in minimum use, you should exercise the following safety precautions: (1) find at least one other person whom you know well to work with - group work would be even wiser; (2) leave the area in pairs or as a group; (3) alert Public Safety in advance that you will be using the area and ask Public Safety to spot-check during your work period and escort you to your car if necessary; (4) leave the building by a common exit that may be closest to the area where you parked your car; (5) if you are waiting for a ride after dark, agree upon a well-lighted pick-up spot; and (6) if you are subjected to harassment or observe someone behaving in a suspicious manner that may jeopardize your safety, report the situation immediately to a Public Safety Officer or your instructor.

These are a few simple rules that may prevent the occurrence of an unfortunate situation. Most importantly, you should make yourself familiar with the campus buildings, exits, and general location of the Public Safety force. Please be reminded that you should carry your identification card with you at all times. Union County College is an “open” campus. Stay alert and exercise prudence to insure your personal safety at all times. Should any student, faculty/staff member, or any visitor on the campus become the victim of any crime, report the incident to the Public Safety Department immediately.

The following crimes which are reported to the Public Safety Department will immediately be reported to the local Police so that they can conduct the investigation: Murder, Rape, Robbery, Aggravated Assault, Burglary, Motor Vehicle Theft, Liquor Law Violations, Drug Abuse Violations, Weapons Possession. CAMPUS CRIME STATISTICS WILL BE FURNISHED UPON REQUEST AND ARE DISTRIBUTED TO ALL APPLICANTS. In compliance with the Federal Campus Sex Crimes Prevention Act, and relevant New Jersey Law, information regarding the enrollment or employment of convicted sex offenders is available from the Union County College Department of Public Safety. Additionally, in compliance with the Student Right to Know and Campus Security Act, crime statistics are reported to the U.S. Department of Education and are available online at http://ope.ed.gov/security/

Parking & Automobile Registration

Students currently enrolled who intend to use designated parking facilities at Union County College campuses must have their automobiles registered through the Public Safety Office. There is a charge for a parking permit to be displayed by the registered vehicles. Automobiles parked on campus illegally or without proper, valid, parking permits will be ticketed and/or towed at the owner’s expense. Parking fines are assessed for parking and traffic violations. Speed zones on Campus are generally set at a maximum of 10 miles per hour. However, students are expected to exercise prudence at all times and heed all posted traffic signs. A complete listing of parking regulations and map of student parking areas can be found in the Public Safety Guide.